Checkin Guide

Step 1

Arrive at the place and it should look like this

1) Address: Number 21b, Xom Ha Hoi, Tran Hung Dao, Hoan Kiem district, Hanoi If you arrive at number 25 (Tatu House) then please keep going straight then turn right, you will find number 21b

2) Address map:

3) Phone/ Whatssap/ Line: +84 1645005538

4) Fanpage:


Room usage instruction

1) Keys: The keys are put on the top of the bed tab next to the bed. There are 3 keys: 2 for the room and 1 for the front gate door. In case you coming back home late, please use the gate key to open/ close the front door.


2) Air conditioner: The AC remote is also put on the top of the bed tab next to the bed.


3) Hot water: Hot water is ALWAYS on. You do not have to turn on/ off to use the hot water. For the hot water, please pull the water tap to the LEFT side.


4) Wifi: You will find the wifi and password on the wood note hanging in the wall next to the bed. Elses, you can always find the wifi and password in the instruction here.


5) Towels: Clean towels are prepared and hanged on the hanging bar in the bedroom.


6) Kitchen: There are both FREE and PAID stuffs in the kitchen on the 2nd floor out of the room. If you are buying something, please put the money on the money box on the snack bar basing on the price tag of the item.


7) Rooftop: Go to 3rd floor to access the rooftop to enjoy wonderful view


In order to ensure a wonderful guest experience, please read the following house rules:

1. Please kindly inform us via any contact point you want with the time of your arrival at least 6 hours ahead to help us with the best preparation. We are not responsible for the failure of greeting in person in case there is no information of your arrival time.

2. As check-out, please leave the keys on the table of your room. Added fee will be applied for the case of forgetting to return the room key.

3. As for early check-in or after check-out, please feel free to come by to drop off your luggage in case you need a place to keep them. Our staffs will ensure to take care of it.

4. For our green planet, please use the electronics devices safely and economically. Turn off if not use.

5. Parties are not allowed anywhere except for in the shared spaces, including rooftop and living/dining room.

6. Smoking is prohibited inside the building.

7. For respecting each other in the same house, please maintain the quiet time from 10pm to 8am.

8. Check-out time is strictly 11am. For any case of late checkout, our cleaning service staff is allowed to enter the room for cleaning. Your belongings will be taken care by us. We only provide amenities and cleaning service when you check-in once, if your stay is 1 week or longer we will provide more.


Register now for a voucher of 100,000VND

© 2023 by Rose & Viet

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